| Issue ID | 1089001 |
| Internal NHTSA # | 10614606 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 17/07/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that while attempting to park, the transmission failed without warning. The vehicle was taken to an independent mechanic, who diagnosed that the torque did not pump the fluid, which caused the transmission to fail. The contact was made aware of a recall notification of nhtsa campaign number: 12v006000 (power train) however, the vehicle was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000. Updated 08/28/14*lj the consumer stated he did not receive the recall until after the transmission failed. The dealer replaced the torque but not the damaged transmission. 20 miles after the torque was replaced the transmission failed completely. The consumer stated the bad converter which caused the transmission to fail. Updated 09/17/2014 *js |
| Vehicle Mileage at Failure | 140000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CHRISTIANA, PA |
| VIN pattern | 2FMZA522X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |