| Issue ID | 1024525 |
| Internal NHTSA # | 10553460 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 14/10/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that while driving approximately 5 mph, the transmission failed without warning. The vehicle was towed to an independent transmission specialist, who informed the contact that the torque converter was defective. The vehicle was repaired. The vehicle was also previously repaired under nhtsa campaign id number 12v006000 (power train) however, six months after the remedy was performed the failure recurred. The recall repair failed to correct the problem. The manufacturer was notified of the defect. The approximate failure mileage was 76,956 . .. Updated 01-10-14 *bf the consumer stated the dealer installed a faulty torque converter, or didn't install it correctly, per the recall notice. The transmission failed five months after the replacement of the torque converter. Updated 01/15/14 |
| Vehicle Mileage at Failure | 76956 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | LAS CRUCES, NM |
| VIN pattern | 2FMZA58284BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 04/06/12 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CARQUEST |
| Dealer's telephone number | |
| Dealer's city | ALBUQERQUE |
| Dealer's state code | NM |
| Dealer's ZIP code |