| Issue ID | 1006157 |
| Internal NHTSA # | 10537263 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 24/12/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Ford issued a recall for loss of forward power due to a torque converter issue. My vehicle did not exhibit the symptoms but i decided it would be a good idea to have it done, i was planning to keep the vehicle for a while. The dealership said it would take 2 days. They had vehicle over a week. That was december 2012. They had a problem; they did not tell me. Not long after getting the car back, i knew something was different, i could not put my finger on it. Sometime in april/may 2013 time frame, i had a couple of incidents where the car would not go forward. I stopped, put the car in park, then drive and i was ok. I thought it was a linkage adjustment issue. Then in june, it failed while going up a hill on a very busy road. I turned into a driveway, back out, and went down the hill and limped to the dealership. My car was exhibiting the exact same symptoms of the recall. The dealership said it was due to a rotted dipstick housing assembly and that my repair bill was over $3500. I let car sit because i don't have money. After stewing about this for many weeks, i contacted ford to complain. In december, the mechanics who worked on the transmission would have had to disconnect the dip stick housing. They had to know it was rusty and may have even damaged it to the point of allowing water in. They ignored that danger. Since the symptoms of the issue are exactly the same as described in the recall, there is the possibility that ford is not being honest about the real source of the problem. Additionally, how many of their model lines use the same material for their dip stick housing. If this happens on a heavy interstate, this could result in a multi car pileup and death. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARCY, NY |
| VIN pattern | 2FMDA58284BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |