| Issue ID | 1000921 |
| Internal NHTSA # | 10533764 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 31/07/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | In september 2012 i took my 2004 free star into ford dealership to have the torque converter replaced due to a recall. Now i get a transmission chatter. I took it once again into the dealership for a recall on the 3rd row seat and asked them after completing the recall if they would check out the chatter. They at first told me it was a misfire... That possibly the plugs and/or wires needed replaced. I obtained a cost for that and then asked them to complete the job. They called me back in an hour or so and told me that my problem was a much bigger problem. They said my transmission had water in it. My husband checked the fluid and yes it has a milky appearance. The dealership is the only ones who have removed my transmission when they done the torque converter recall the previous fall. Now i learn that there is some sort of seal in which water can seep into the transmission. What's up with that and why hasn't there been a recall on this seal. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHOALS , IN |
| VIN pattern | 2FMZA522X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |