| Issue ID | 622898 |
| Internal NHTSA # | 10185267 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 11/09/06 |
| Component | POWER TRAIN:MANUAL TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | 2004 ford freestar. Backing out of the drive-way i put the van in park and left it idle in the street to see if i accidently ran over a gabage can. While standing outside of the van talking to my husband i notice the van was in reverse. I tried to get back into the van and i fell out of the van trapped between the frame and the door of the van. While still rolling i could hear my bones breaking. I suffered 2 broken ribs and nerve and muscle damage - to this day i am still not totally healed and i have been in the emergency room twice. I have notified ford. They will not call me only have written me a letter. When i call the customer service they will not release any phone numbers to me. I have have responded and had not return reply. Luckly my husband was able to stop the vehicle before it hit a neighbors house. In addition the van turned before running me over. When you take you foot off the brake while in reverse the van immediately roll backwards. There is no way i could gotten out of the van while in reverse. I feel there was either a false park or the van gear was stuck between park and reverse and the slightest movement cause the van to slip back to reverse. The vehicle has been inspected by the ford dealership. |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEVEN HILLS, OH |
| VIN pattern | 2FMZA522X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LIBERT FORD |
| Dealer's telephone number | 216-662-3673 |
| Dealer's city | MAPLE HTS |
| Dealer's state code | OH |
| Dealer's ZIP code | 44137 |