| Issue ID | 968473 |
| Internal NHTSA # | 10502881 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 01/03/13 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Letter from senator corynyn on behalf of constituent regarding her 2004 ford freestar that lost power, and receive an alert regarding her recall notice 11525 (torque converter), and believes she should be reimburse for her payments. *smd the consumer stated she submitted her original receipts for reimbursement, but she only received $50. 00. The consumer would like to be reimbursed for the towing and diagnostic charges. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | FORWARDED FROM A CONGRESSIONAL OFFICE |
| City and State | COPPELL, TX |
| VIN pattern | 2FMDA58294BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | A+ TRANSMISISON SPECIALIST |
| Dealer's telephone number | 713-782-8294 |
| Dealer's city | HOUSTON |
| Dealer's state code | TX |
| Dealer's ZIP code | 77063 |