| Issue ID | 848830 |
| Internal NHTSA # | 10390037 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 22/02/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. While driving approximately 10 mph, she heard a loud bang. The vehicle lost all power and would not accelerate. The vehicle was towed to an authorized dealer where the torque converter was replaced. In addition, five other unknown components that failed due to the torque converter were replaced. The failure and current mileage was 73,000. Updated *lj updated 5/2/11 *cn updated 05/13/11 |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | STATEN ISLAND, NY |
| VIN pattern | 2FMZA51694BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 04/05/05 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DANA FORD |
| Dealer's telephone number | 718-983-8700 |
| Dealer's city | STATEN ISLAND |
| Dealer's state code | NY |
| Dealer's ZIP code | 10314 |