| Issue ID | 847537 |
| Internal NHTSA # | 10386560 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 05/03/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | On 3/5/11, my husband, myself, and 2 of our children were traveling uphill on route 79 in upstate ny. Suddenly our 2004 ford freestar minivan acted as though it were in neutral. My husband pushed on the gas pedal, the engine revved, but the car just wouldn't go. We had to coast backwards down the hill and into someone's driveway. Fortunately, it was the driveway of a local mechanic who quickly diagnosed the problem as transmission failure. Upon researching this issue, i found on www. Edmunds. Com that hundreds of others had experienced the exact same problem at about the same mileage (ours is approximately 72k). I was hoping to find that this would be a recall issue, but apparently hundreds of complaints just isn't enough. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LANSING, NY |
| VIN pattern | 2FMDA58274BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |