| Issue ID | 834905 |
| Internal NHTSA # | 10372428 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 22/12/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 ford freestar. On wednesday, december 22, 2010 i proceeded to back my van into my garage after running errands for the day and after backing up about a foot, the vehicle ceased movement. It would not move forward as well. I had my local mechanic stop by my home to take a look, and he informed my husband and i that the transmission went on our van. He suggested that we have it towed to the ford dealership where we purchased it. So, this is what we plan to do. The van only has around 60, 000 miles on it!! I understand, after doing lots of research, that this is a common problem with this make and model, and i am infuriated that my husband and i will have to cover the expense associated with the repairs! Unacceptable! Shame on ford! I will never purchase another ford vehicle again. |
| Vehicle Mileage at Failure | 63515 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | UNDERHILL, VT |
| VIN pattern | 2FMDA58294BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |