| Issue ID | 820729 |
| Internal NHTSA # | 10359181 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 13/05/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | 2004 ford freestar. While leaving a parking lot, the van had trouble finding reverse. After getting backed up enough to turn out going forward, my wife experienced high revving, jerky movements going forward until the van wouldn't move anymore. I had to call my mother to watch the kids while i went to my wife and gave her the truck while i stayed and had the van towed to my independent mechanic. All this happened with no warning. He then had it taken to his transmission specialist, where it was determined that the torque converter failed. The transmission and torque converter had to be rebuilt and it also needed a new transmission range sensor. The vehicle only had 80,586km and was purchased from a ford dealer with 56,605 km on it. |
| Vehicle Mileage at Failure | 80586 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KITCHENER, 00 |
| VIN pattern | 2FMZA57205BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |