| Issue ID | 817957 |
| Internal NHTSA # | 10356816 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 18/09/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | While 2000 miles from home, transmission suddenly failed without warning ,(52,000 original ml.)in our 2004 ford freestar van while sitting @a busy california 4 lane intersection. As cars sped by on all sides, we had to manually push vehicle through the intersection putting ourselves in dangerous,scary situation. The results are a complete transmission failure requiring new replacement at a cost of $3500. 00 for parts and labor. 7 day delay to returning home as vehicle sits in the shop waiting for parts ordered. Stranded 2000 mls fr home with no vehicle. |
| Vehicle Mileage at Failure | 52543 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BETTENDORF, IA |
| VIN pattern | 2FMZA58214BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |