| Issue ID | 815371 |
| Internal NHTSA # | 10354654 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 06/09/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated while driving at 45mph he attempted to pass a vehicle and his vehicle didnt moved forward, instead it reversed. The vehicle was towed to the dealer. The diagnostic test located the failure at the transmission. The dealer advised they could replace some parts on the transmission, the valve body, the pump shaft,and the converter, or replace the entire transmission. The transmission will be replaced. The manufacturer was contacted, they advised the contact he will received a call back from an engineer. The failure and the current mileage were 76,634. |
| Vehicle Mileage at Failure | 76634 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GREENVILLE, NC |
| VIN pattern | 2FMZA51674BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |