| Issue ID | 809450 |
| Internal NHTSA # | 10349562 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 15/08/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | We have a 2004 ford freestar minivan. Last night, without any warning, when we tried to accelerate the car from a slowing position, the rpm revved and the engine roared, but no movement. It was as if the van had popped out of gear. We were able to use the speed that we still had to maneuver off of the road and into a yard. When we were towed, we were told that these vans had a long list of complaints regarding the torque converter and transmission. I am having it towed today to start the process of determining the exact issue and have it repaired. After seeing all the complaints online of other owners, i felt compelled to also add mine to the list. This appears to be an issue that ford needs to address before someone is killed from this happening. |
| Vehicle Mileage at Failure | 107000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MADISON, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |