| Issue ID | 807701 |
| Internal NHTSA # | 10348157 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 10/02/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 ford freestar. The contact stated that while driving approximately 70 mph, the rpms suddenly increased, the accelerator pedal depressed to the floorboard and the vehicle suddenly decelerated. She was able to exit the freeway and the vehicle continued slowing down until it came to a complete stop. The vehicle was towed to an automotive center where the contact was informed that the torque converter had exploded into little pieces. The vehicle was repaired at that time. After the repair, the contact noticed that the vehicle began "stuttering" while she was driving at 50 mph. She took it to the repair shop where it was at the time of the complaint awaiting diagnosis. The contact had not spoken with the manufacturer at the time of the complaint. The current mileage was approximately 114,000. The failure mileage was approximately 105,000. Updated 02/10/11 *bf updated 04/21/11 |
| Vehicle Mileage at Failure | 105000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | WESTFIELD, IN |
| VIN pattern | 2FMZA52204BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | EDWARD TRANSMISSION |
| Dealer's telephone number | 317-293-6655 |
| Dealer's city | INDIANAPOLIS |
| Dealer's state code | IN |
| Dealer's ZIP code | 46268 |