2004 Ford FREESTAR Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford FREESTAR 2004 power train automatic transmission. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford FREESTAR 2004 power train automatic transmission and complaints other owners have filed.
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2004 Ford FREESTAR Power Train Automatic Transmission Problems, Complaints and Defects

 Issue ID802355
 Internal NHTSA #10343529
 ManufacurerFORD MOTOR COMPANY
 BrandFORD
 ModelFREESTAR
 Model Year2004
 File date09/07/10
 ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Product type codeVEHICLE
 Description of the problemHow long will it be before nhtsa holds ford company responsible for the costs of repairs to ford freestar minivans experiencing torque converter and subsequent transmission defects. This is a dangerous defect. Do we need to wait until a child, mother or father is killed. This is primarily a family vehicle or handicapped accessible vehicle, therefore it is an urgent matter, my daughters 2004 freestar lost gear engagement while she was leaving for work. Thankfully she was only in the driveway. 2 miles further and she would have been on a major interstate and traveling at speeds of 55-65 mph with other vehicles. Her van suddenly stopped moving forward, and instead the engine revved as she was accelerating. The van rolled backward as if in neutral. We were unable to engage any gears. Only park engaged. It was towed to a ford dealership for diagnosis. We were told it needed a new transmission and there were "pieces" all over the inside of the transmission. There was no explanation as to what those pieces were. After reading all the complaints on freestar torque converters and transmissions, i am convinced those pieces are the splies from the torque converter. There were no warnings, no prior operational issues or performance symptoms typical of transmission problems - no slipping, no slamming. This sudden loss of momentum is a serious, life threatening problem. If it occurs on a highway, there is the potential of another vehicle slamming into the back of it at a high rate of speed. Ford needs to be responsible for this defect by issuing an immediate recall and replacing all torque converters and transmissions on these vehicles and reimbursement for those already replaced. Unfortunately until the source of the torque converter problem is addressed, those who have already replaced them face the possibility of future failure. They are being replaced with the same poor quality part. Step up nhtsa and address this immediately with ford before a life is lost.
 Vehicle Mileage at Failure52000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateROARING BROOK TWP, PA
VIN pattern 2FMZA52254BXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed15
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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