| Issue ID | 778756 |
| Internal NHTSA # | 10321211 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 20/03/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Driving our van on the highway, it suddenly made a revving noise but did not accelerate. This happened again, and then when my husband pushed the gas pedal, the van did not respond. Luckily he was able to steer it to the side of the highway. No warning, no engine light, and the transmission was suddenly not working at all. Very scary and we feel lucky it didn't cause an accident, with our two children in the van. This very thing has happened to hundreds of other people according to internet reports. Ford dealership estimates repair at $2500-3000 to repair or replace the transmission. For a van with only 64,000 miles on it? This puts us in financial hardship and i am scared it will happen again. |
| Vehicle Mileage at Failure | 64000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LEWISTON, ME |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |