| Issue ID | 776108 |
| Internal NHTSA # | 10319042 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 09/03/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | My wife was driving our 2004 ford freestar home with the kids on board. Without any warnings, she suddenly realized that even though she was giving the engine gas, the van was unresponsive and was simply coasting down the road. Unfortunately, there were no side streets or a shoulder to pull off onto, so the van eventually came to a stop mostly in a traffic lane. It had to be towed to a transmission repair service, where it was shown to have a faulty torque converter, with a repair costing about $2200. Upon doing some internet research, it seems that this is a common problem with this model. Fortunately, the road my wife was driving on was not particularly busy at the time. I con only imagine what might have happened if she was driving on the freeway in heavier traffic. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KENOSHA, WI |
| VIN pattern | 2FMZA58204BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |