| Issue ID | 775184 |
| Internal NHTSA # | 10318265 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 01/08/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | 8/09, 76000 miles-transmission temperature light came on and trans began making whining noise while towing a trailer (trailer weight under rated capacity). Ford dealer determined torque converter was bad and replaced transmission under warranty( transmission was provided by the aftermarket extended warrant company because they didn't want to pay for the transmission from ford). 3/10, 85000 miles- transmission began making a loud whining noise after an 800 mile trip (no towing). Today the ford dealer says the whining was the trans. Pump and the fluid is full of metal,indicating an internal failure, requiring transmission replacement. The dealer is hoping the warranty company will just send a new transmission, this work has not been completed yet. |
| Vehicle Mileage at Failure | 76000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DEKALB, IL |
| VIN pattern | 2FMZA506X4BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |