| Issue ID | 757977 |
| Internal NHTSA # | 10302893 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 19/10/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Water getting into pcm causing transmission to stop shifting , engine stalling and fast idle. Had ford tsb 06-14-10 done but still have same problem when it rains. I tried to tell ford and they just don't care. This a very serious problem they have and they are ignoring it ! I have four kids and this van is totally unsafe to drive i've had to pull over on the side of the road several times. I've had it towed three times for the same problem . The dealer has tried to fix it three times and replaced the pcm once and we still have the same problem. I have seen many complaints on the internet for the same problem. All you have to do is punch in the tsb 06-14-10 and you will see the problems that ford is having with this issue. I still owe $8,400 on this van and i can't sell it and i am afraid to drive it especially with my children in the van. If this is not a safety concern then i don't know what is! The problem began in october 2009 and we are still dealing with it as of today january 28, 2010. *cn |
| Vehicle Mileage at Failure | 69880 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EASLEY, SC |
| VIN pattern | 2FMZA57634BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |