| Issue ID | 755555 |
| Internal NHTSA # | 10299547 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 04/01/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I own a 2004 ford freestyle mini van. While driving and without any prior warning the van came to a sudden stop in traffic and would not shift into gear. I was very lucky that an accident was barely avoided. I had it towed to a mechanic and was told that the transmission had failed and that it was unusual to have a transmission fail in a vehicle with under 100,000 miles. He also informed me that he had seen this happen in many other 2004 freestyle vans. The mechanic noted that the transmission failed due to the fuel pump working incorrectly and as well as the failure of the torque converter thus contaminating the entire transmission. The entire transmission had to be replaced. After reading about the numerous transmission failures and the road hazards they have caused i am extremely upset that ford has failed to take responsibility for the problems with there product. |
| Vehicle Mileage at Failure | 100839 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MISSOULA, MT |
| VIN pattern | 2FMZA57694BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |