| Issue ID | 735943 |
| Internal NHTSA # | 10281281 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 28/10/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 ford freestar. When attempting to place the vehicle in drive it stalled and the contact was unable to drive in reverse. The check engine light was illuminated. The dealer inspected the vehicle and stated that water was leaking into the pcm. The contact is responsible for the repair cost of $873. 23. One month later, while driving 5 mph the failure recurred. The dealer stated that water and oil were in the main connector air box caused the failure. The contact was responsible for paying $888. 27 to repair the vehicle. One month later while driving the vehicle stalled. The third duplicate failure, the technician determined that when the vehicle was repaired it was not done according to the service bulletin stating that the cowl gill would have to be replaced. The contact was responsible for paying $751. 23 to repair the vehicle according to the service bulletin. The manufacturer stated that there was no current recall and no compensation would be offered; however, the contact received a refund for the first two repairs. The failure mileage was 66,643 and the current mileage was 75,000. |
| Vehicle Mileage at Failure | 66643 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | THE VILLAGES, FL |
| VIN pattern | 2FMZA52234BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |