| Issue ID | 734859 |
| Internal NHTSA # | 10280350 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 11/08/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I was driving my 2004 ford freestar van 55mph on busy highway when all of the sudden transmission gears apparently disengaged--my foot was on gas pedal, but vehicle would not accelerate though engine revved. After coasting a mile or so, i was able to pull safely off the road (i had my young daughter in van with me). I phoned a friend who contacted mechanic shop and dispatched tow truck. Upon investigation by mechanic, it was determined that torque converter had failed. I was informed that this was a common problem with ford vans and trucks, and proceeded to investigate myself and found hundreds of complaints on the internet by consumers who had experienced the same problem, some of whom were extremely fortunate in that they were not involved in what could have been serious accidents. I feel that this is a serious problem which demands immediate action to ensure that other ford van/truck owners are informed of potential problem with torque converter/transmission and dangerous outcome. Thank you. |
| Vehicle Mileage at Failure | 106000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHADBOURN, NC |
| VIN pattern | 2FMZA57634BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |