| Issue ID | 723244 |
| Internal NHTSA # | 10268228 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 08/04/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 ford freestar. While driving 55 mph, the contact heard a thumping noise. The transmission switched into neutral and the vehicle suddenly stopped moving. The vehicle would not restart and had to be towed to the contact's residence. The dealer stated that there was no recall and they were not performing any repairs under warranty. The contact would have to pay for the repair. The dealer also stated that this was a common issue with these vehicles when they reach 35,000 miles and above. The failure mileage was 80,000. |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | CELEBRATION, FL |
| VIN pattern | 2FMZA57634BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |