| Issue ID | 716448 |
| Internal NHTSA # | 10262071 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 16/03/07 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Van had 38,000 miles at time of incident. Traveling on vacation with family and had been driving non-stop for about five hours. Weather was cool and dry, night time, and cruise set on 65 mph. Dropped out of overdrive to pass a vehicle and transmission felt like it slipped into neutral. Coasted to stop and could not shift into any forward or reverse gears. Towed vehicle to ford dealer and replaced (what i was told) entire transmission. Service advisor told me that transmission pan was full of metal shavings and torque converter had sheered all the blades. Problem recurred almost two years later at 70,000 miles when shifting to reverse while parked in driveway... But that's another complaint. Dupliate to 10262072*smch |
| Vehicle Mileage at Failure | 38000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MISSOURI CITY, TX |
| VIN pattern | 2FMZA52294BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |