| Issue ID | 706209 |
| Internal NHTSA # | 10253278 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 28/12/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | While traveling in our 2004 ford freestar minivan at 70 mph this past sunday on i-95 n in virginia, the transmission completely let go with no warning. Vehicle mileage is 66k. We were 1 hour into day 2 of our return home to boston after spending christmas week with relatives in florida. We were on fairly flat terrain when i heard a high pitched whine. I looked down at the tachometer and realized the engine was revving to 6,000+. I thought maybe it had simply slipped out of gear, so i let off the gas, slipped it into 3rd, then 2nd. Nothing. I coasted across 2 lanes to get to the breakdown lane. Myself, my wife and three children waited for 1 hour for a tow truck. The weather was clear but it was on a busy, curved section of the highway. We all rode in the tow truck and spent the night in fredericksburg waiting for a mechanic monday morning. We got home in a rental car last night . Repairs will be $2,500+ plus the cost of the rental car and extra hotel stay. The mechanic said it was the torque converter that failed, and that several fords have had that same problem. |
| Vehicle Mileage at Failure | 66000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEDFORD, MA |
| VIN pattern | 2FMZA57644BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |