| Issue ID | 690874 |
| Internal NHTSA # | 10240517 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 23/08/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | My wife and six children were traveling east on i-90 nearing the rt. 615 exit for mentor, ohio when our 2004 ford freestar suffered an immediate and complete loss of the drive train function. Fortunately she was able to coast to the shoulder where she called for a towtruck and had the van delivered to the firestone auto care center in mentor, ohio. It was determined that the van, which had no history of drive train problems, had sheared off and destroyed its drive components after the torque converter. Firestone did the repairs in a timely and satisfactory manner. The total bill thru firestone including the tow, troubleshooting, parts and repairs was 2,867. 08. The old parts are not available. |
| Vehicle Mileage at Failure | 60444 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GENEVA, OH |
| VIN pattern | 2FMZA57654BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 57 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |