| Issue ID | 667345 |
| Internal NHTSA # | 10221403 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 24/10/06 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | In oct. My two year old and i were in a left lane on the expressway in flint during rush hour when the transmission went out. Somehow i made it to the side of the road. Cars were swerving around us. People helping me push the car said they can't believe we weren't hit. It was terrifying. The car only had 79,000 miles. This was just the beginning of our journey. We already had numerous problems with the back tailgate (a design flaw i'm told), sliding doors to the power steering. After a couple months because of arranging funding and getting a new trans the car was back. I drove my husbands lease on my 4 days 50 mile each way a week commute putting us way over the miles on his lease. 4 weeks later the light was on and the trans shop had it for about 3 weeks while they kept replacing parts to get it working. We got it back and within a month had it back in for service. My son and i spent the day at the shop. The light was back on within a month. On 6/21/07 we dropped it off. We got it back the end of august. The trans shop got ford involved and the trans shop replaced several parts of the transmission. The torque converter, which i read complaints about, was one of the things replaced - i don't know how many times. I contacted ford long before this and got nowhere with them. We got the car back and a month later the light came on. The trans shop decided to start over and get another complete transmission and replace it. They ordered it and the van went in again for a couple of weeks. For the last two months we haven't had any problems. Ford absolutely, 100%, has not stood behind this vehicle. It's a miracle my son and i weren't injured or killed when it first went out. It's only a matter of time before someone is seriously injured or killed. I was surprised when i saw on edmunds all the people complaining about this same problem. I bought this vehicle because i wanted a safe and reliable car for my child. What a joke! |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FENTON, MI |
| VIN pattern | 2FMZA52244BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 14/06/04 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | U |
| Transmission type | AUTO |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SZOTT FORD |
| Dealer's telephone number | |
| Dealer's city | HOLLY |
| Dealer's state code | MI |
| Dealer's ZIP code |