| Issue ID | 658934 |
| Internal NHTSA # | 10214677 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 13/01/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | While accelerating at a stop light. I felt a pop and there was no power to go forward or reverse. It was like running in neutral. Tried shifting gears but it would not move. I did research about what had happened and found many similar cases of internal problems with the torque converter and transmission. There where no warning signs. No lights on the dash column even after the problem occurred. I had my 3 year old son in the vehicle and we were very lucky that we were not on the highway where something horrible could have happened. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SUISUN CITY, NV |
| VIN pattern | 2FMZA57664BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PRIVATE PARTY |
| Dealer's telephone number | |
| Dealer's city | CARSON CITY |
| Dealer's state code | NV |
| Dealer's ZIP code |