2004 Ford FREESTAR Power Train Automatic Transmission Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Ford FREESTAR 2004 power train automatic transmission. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Ford FREESTAR 2004 power train automatic transmission and complaints other owners have filed.
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2004 Ford FREESTAR Power Train Automatic Transmission Problems, Complaints and Defects

 Issue ID652380
 Internal NHTSA #10209338
 ManufacurerFORD MOTOR COMPANY
 BrandFORD
 ModelFREESTAR
 Model Year2004
 File date15/11/07
 ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION
Product type codeVEHICLE
 Description of the problemOn 11/15/07, my wife was driving our 2004 ford freestar with 45,000 miles near our home, (luckily), when, without warning of any kind, the transmission failed, rendering the vehicle inoperable. The vehicle simply would not move under it's own power and stopped in an intersection with traffic. I contacted the dealer i bought it from the next day and was told by the service writer that ford was unaware of any problems with this year and model. Obviously, this was a lie. I then had the vehicle towed to the local aamco dealer. The operator of the aamco dealer is a retired ford technician with over 20 years of experience. In fact, he maintains his ford certification. Not only did he inspect the transmission and find it to be defective, but he also advised me that ours is the third vehicle of this make and model with this same exact transmission failure in the last week or so. All 3 vehicles have around the same mileage as well. So far, fords customer satisfaction center in dearborn has been less than helpful and is stonewalling me on a resolution. I am awaiting a phone call from a supervisor at the call center but i am not holding my breath. I have contacted an attorney and meet with them this week. The vehicle needs a new transmission and we are without transportation until the issue is resolved. This is a serious defect that the public needs to be aware of. This is a family vehicle that was marketed for its safety. The vehicle is unsafe and the public needs to be aware and ford needs to take the lead and step up to the plate and do the right thing.
 Vehicle Mileage at Failure45000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateANNAPOLIS, MD
VIN pattern 2FMZA506X4BXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase21/01/05
Was original owner?Y
Anti-lock brakesY
Cruise controlN
Number of cylinders6
Drive train typeFWD
Transmission typeAUTO
 Vehicle speed15
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's nameKOONS FORD OF ANNAPOLIS
 Dealer's telephone number410-224-2100
 Dealer's cityANNAPOLIS
 Dealer's state codeMD
 Dealer's ZIP code21401
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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