| Issue ID | 921743 |
| Internal NHTSA # | 10459621 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 02/04/12 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact stated that while attempting to accelerate from a complete stop, the vehicle stalled without warning. There was an abnormal increase in engine rpms and the contact continuously pumped the accelerator pedal. In addition, the contact could feel the transmission failing and causing the vehicle to become sluggish when accelerating. The contact later received notification of nhtsa campaign id number: 12v006000, (power train:automatic transmission:torque converter). The vehicle was taken to the dealer however, the contact was denied recall repairs because she was advised that the transmission would had to completely fail before it could be repaired under the recall campaign. The vehicle was not repaired. The failure mileage was 104,000. Updated 7/18/12 *cn updated 07/25/12 |
| Vehicle Mileage at Failure | 104000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | TITUSVILLE, FL |
| VIN pattern | 2FMZA51624BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TROPICAL FORD |
| Dealer's telephone number | |
| Dealer's city | ORLANDO |
| Dealer's state code | FL |
| Dealer's ZIP code |