| Issue ID | 849312 |
| Internal NHTSA # | 10390353 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 16/02/11 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. The contact was driving 35 mph when the vehicle experienced a loss of power and abnormally decelerated to 10 mph. The vehicle would not accelerate over 10 mph and was towed to a local mechanic where the fuel filter was replaced. Later, the contact was driving 40 mph when the vehicle became resistant to acceleration attempts. The vehicle was towed to an authorized dealer who stated that the torque converter was the cause of the failure. The vehicle was being repaired. The contact called the manufacturer who offered no assistance. The vin was unavailable. The current mileage was approximately 75,000 and the failure mileage was approximately 74,000. |
| Vehicle Mileage at Failure | 74000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SHELBYVILLE, IN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |