| Issue ID | 1446721 |
| Internal NHTSA # | 11072523 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 29/01/18 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CON |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 ford freestar. While driving, there was a loud noise coming from the transmission without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter failed. The dealer (witt family ford, w1367 wi-160, pulaski, wi 54162) stated that the vehicle was not included in a recall and the contact would have to pay for the remedy. The vehicle was not repaired. The contact referenced nhtsa campaign number: 12v006000 (power train), but the vin was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000. |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | APPLETON, WI |
| VIN pattern | 2FMZA51694BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |