| Issue ID | 522988 |
| Internal NHTSA # | 10107032 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 27/12/04 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | Consumer complained about an automatic sliding door problem. Consumer contacted the dealership, who inspected the vehicle, and told consumer that the sensors for the door were operating properly. However, the passenger injured her shoulder and lower arm because the automatic sliding door did not retract when hitting an object. *ak |
| Vehicle Mileage at Failure | 11000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | MECHANICSVILLE, VA |
| VIN pattern | 2FMDA58204BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |