| Issue ID | 493946 |
| Internal NHTSA # | 10082631 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 01/05/04 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | The 2004 ford freestar minivan has two safety issues. Unfortunately, the first affected a family member. I e-mailed ford quite some time ago and there has been no follow-up response. The passenger door lock automatically locks (retracts) once the vehicle begins motion and sucked in a family members skin on the middle of the lower arm as the right passenger's arm rested on the right door that was made for the purpose of serving as an armrest. Instantly my mother's arm was bruised and she is not a large person... This was not an issue of extra body mass. Simply put, her skin was sucked into the lock pull when it automatically retracted. In addition, if a passenger rests his/her arm on this armrest-designed door with fingers between the rest and the window where there is a well of space, and the driver happens to put down the passenger window, the passenger's fingers can be sucked down with the window. *ak |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORWALK, CT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DANBURY |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |