| Issue ID | 654033 |
| Internal NHTSA # | 10210744 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 11/10/07 |
| Component | FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Bad egr valve. Ordered part 6 weeks ago and keep getting told the part is on back order, have called other dealers, they have said they will have the part but never get it. This vehicle is a primary car and it has been out for 2 months now. What am i supposed to do with a vehicle that i can't drive because i cant get the part to get it fixed? I have two friends with the same vehicle, similar miles but their the 05 model with the same problem, cant get the part either. |
| Vehicle Mileage at Failure | 84100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WOODBRIDGE, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 21/08/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | COWLES |
| Dealer's telephone number | 7038965800 |
| Dealer's city | WOODBRIDGE |
| Dealer's state code | VA |
| Dealer's ZIP code | 22193 |