| Issue ID | 946651 |
| Internal NHTSA # | 10480864 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 01/10/08 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Every single time gas is being pumped into the car the pump stops several times. It can take up to 20 minutes to completely fill the gas tank. Not only does it just stop, it frequently spits gas back out. The gas, which is a chemical, has given at least 2 people chemical burns on multiple occasions. Ford has been contacted and while this is a "known issue", they refuse to replace and/or repair unless i pay for it out of my pocket. This is a manufacturing defect, it happens often enough to be a known issue, it is dangerous in many different ways and i believe that this should most definitely be a recall due to the chemical burns that have already happened. Also the potential devastation that could happen if someone at a gas station throws a still burning cigarette butt down and it lands in the remains of the gas that has been spit back out and onto the ground. Although no smoking signs are posted, i have seen hundreds of people still smoking while pumping gas. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVERSIDE, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 2 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |