| Issue ID | 1324925 |
| Internal NHTSA # | 10914972 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 10/06/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Had the recall for the torque converter done and now my vehicle shakes, sputters. Won't accelerate, the rpms jump up high, very loud noises coming from underneath vehicle. Sometimes it will stall out. Can't go past 25-30 mph if it even gets up to that! My vehicle ran perfect before taking it into the ford dealership and ever since i got it back we have had this problem. Took it back to ford and they tried to say it was throttle cable so had that fixed and it still is doing the same things as it did after the torque converter was replaced. Can't drive the vehicle because when i go to accelerate it doesn't go or get up to the correct mph. The whole vehicle shakes really bad and the noises it makes are very loud and sound like something is going to blow up. I think the torque converter they replaced it with is bad and they need to fix this problem and man up and quit trying to blame it on other things. They messed up and need to fix it. |
| Vehicle Mileage at Failure | 153599 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORMAL, IL |
| VIN pattern | 2FMZA52224BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |