| Issue ID | 906439 |
| Internal NHTSA # | 10447659 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 05/02/12 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | I purchased this vehicle in 2009. Had it in the shop 3 times in the first year for suspected transmission problems while under dealer warranty. Each time i was told there was no issue and the tranny was strong. Have had issues since the beginning. During a recent trip to the grocery store the transmission seemed to slip out of gear with top speeds reaching 23 mph. Luckily i was able to make it home. Parked the van. Next morning when i went to start it, it wouldn't even turn over. I put a new battery in it and it ran. Continued transmission problems. I took it back to the ford dealer and was told i needed a new transmission to the tune of $3500. They didn't even inspect it. I was told there was a recall but mine needed more than the torque converter so i would be responsible. This is crazy. Ford needs to fix these vans. I still owe on this vehicle. How am i supposed to continue making payments as well as dump another $3500 into the transmission? What is going to go out next on it? |
| Vehicle Mileage at Failure | 111006 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JANESVILLE, WI |
| VIN pattern | 2FMZA52264BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |