| Issue ID | 970739 |
| Internal NHTSA # | 10503673 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 14/03/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I drove my car to work in the morning. At 2pm, i tried to drive, but could not. The car started, but i could not move forward or backward. I had no symptoms that a problem was about to happen before this. When the tow guy came, he moved the car by hand with the engine running. He was able to drive it a tiny bit sometimes forward and sometimes back, but sometimes not at all. We towed it to medford ford where it was diagnosed as needing a whole new computer brain. They said there was "moisture" on the computer. The estimate for repair is $1,042 plus tax. I told them we had the brain replaced 15 months ago (on 12/8/11); they said there is only a warranty for 12 months. They said that this vehicle is "notorious" for this problem. See my registered complaint on the 12/8/11 incident (safercar. Gov odi no.: 10503670). I have totally broken down in this vehicle 5 times, each for major repairs. (see also, my safercar. Gov odi no.: 10397445 for my experience with torque converter failure.) |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEDFORD, NJ |
| VIN pattern | 2FMDA52264BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |