| Issue ID | 1088683 |
| Internal NHTSA # | 10611377 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 16/07/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We replaced the torque converter about a year ago, on our own; we were not familiar with the recall on that part. The van started to exhibit same issues a few weeks later. We went to the dealer where we learned of the torque converter recall. Dealer stated that this time, it was a bad transmission, he informed us that due to us paying out of our own pocket for the torque converter, he would take that money off of the price of replacement transmission; we had issues with that deal. Now, about a year later, the van would not go into gear. We took it to a dealer who gave us a hard time with the three year warranty which came along with the replacement transmission; the van was at the dealer for over two weeks. Once we agreed to pay out of our own pocket, we were told that the wiring between computer and transmission was dirty; they stated that it was now fixed. Now three weeks later, same issue; we took it to a mechanic who found water in the computer. |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MT. ARLINGTON, NJ |
| VIN pattern | 2FMDA57684BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |