| Issue ID | 1057448 |
| Internal NHTSA # | 10579464 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | FREESTAR |
| Model Year | 2004 |
| File date | 01/11/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | In november of 2013, our 2004 ford freestar quit working. Yes, we had the torque converter recalled and put on back when they had that recall. November was the first time we had this happen to our car. It was raining, and our car would not go into gear, it quit working. What made this bad is that it was on the freeway! My husband put it into neutral, but we still did not have steering capabilities and managed to get us over to the shoulder. We had to be towed to a dealership. The dealership then stated that many people were having the same issue with the electronics getting wet, so he dried it, then let it set for a couple days and caulked it. We thought that would end those problems. Not. (note: this had cost us 450. 00) then less than 2 months, the same exact thing happens, only this time we are stuck in a shopping center and could not get our car into gear again. We took it back to the dealership to which they replied that we needed a new electric module. How much? $1500. 00!!! In less than 2 months, we spent almost 2,000. 00! This was done in february. Here it is now april and guess what? The same exact problem is taking place again!! We are not alone, there are many people facing the same problems we have had, look around at the boards online and you will see that everyone has the same issues!! Some investigations need to be opened or reopened as this is not resolved and lawsuits will be filed if someone gets hurt. *js |
| Vehicle Mileage at Failure | 90000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | GIG HARBOR, WA |
| VIN pattern | 2FMZA51604BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |