| Issue ID | 934258 |
| Internal NHTSA # | 10469805 |
| Manufacurer | FORD MOTOR COMPANY |
| Brand | FORD |
| Model | F-53 |
| Model Year | 2011 |
| File date | 01/08/12 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSIT |
| Product type code | VEHICLE |
| Description of the problem | 2011 ford motorhome chassis. Consumer writes in regards to safety recall notice 12s27 concerning a motor defect *tgw the dealer informed the consumer, the part had to be ordered. Two weeks went by, with no word from the dealer. When the consumer called them, he was then informed the part was on back order and there was no estimated time of arrival. After two months of not hearing from the dealer, the consumer visited them where he was informed there were 100 parts in another state, which should arrive by monday may 21, 2012. The dealer never called the consumer. The consumer was then instructed to visit another dealer. That dealer informed the consumer, that since the part had already been ordered at the previous dealer, the work would have to be performed there. As of july 23, 2012, the dealer has not called the consumer. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | CLEVELAND, OK |
| VIN pattern | 1F66F5DY5B0XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 10 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | JOE COOPER FORD |
| Dealer's telephone number | |
| Dealer's city | TULSA |
| Dealer's state code | OK |
| Dealer's ZIP code |