| Issue ID | 1682748 |
| Internal NHTSA # | 11349580 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2019 |
| File date | 31/07/20 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | Vehicle purchased on 2/27/20 at goldy automotive in huntington, wv with 19912 miles. Returned to goldy automotive on 7/31/20 to have vehicle serviced and tires rotated. Left dealership on 7/31/20 at approximately 6:30 pm. At highway speed of approximately 65 mph, the vehicle began shaking violently leaving me unable to steer, having a near miss with a tractor trailer before being able to safely exit the highway. Called manager at goldy auto immediately. He sent a replacement truck to my home, picked up vehicle that was shaking violently and returned it to goldy auto on 8/1 to check the vehicle for damage. 8/1/2020, the truck shaking violently was returned to me same day, assuring everything was fixed and in good condition. 8/5/2020 i drive the truck, truck shakes violently again at highway speeds, almost causing yet another crash. 8/10/2020 i return the truck to goldy auto, whom verified my concerns, and listed that "outer tie-rods worn, track bar bushings worn" and made me aware of a recall on the steering dampener. Goldy auto did not tow the vehicle, but sent me out in the unsafe truck with instructions to go to a ford dealership. Goldy refused to fix any problems, because they arent a ford dealer. 8/13/20 i take the unsafe truck to thornhill ford. I give them the documentation of what goldy auto determined to be wrong with the vehicle. Thornhill ford refuses to fix any of the items listed by goldy auto, only replacing the steering dampener, as instructed by ford. I do not feel this vehicle is safe to drive, however until it shakes violently again, the dealership will not act to prevent it from ever happening again. |
| Vehicle Mileage at Failure | 26934 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHAPMANVILLE, WV |
| VIN pattern | 1FT7W2B61KEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |