| Issue ID | 1610024 |
| Internal NHTSA # | 11268413 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2018 |
| File date | 02/10/19 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | I have a 2018 f250 4wd under 25k miles. Twice last week the truck shook so hard at (70 mph) in the middle of the freeway. I thought it was going to split in half. The truck came to an abrupt halt in the freeway land and nearly caused two major accidents. The webster, tx police who helped me off the freeway warned me not to believe the ford dealership if ford blames this on my tires or steering. The dealership basically said there wasn't a permanent fix but now are claiming otherwise yet can't back up the repairs with concrete evidence it won't happen again. Ford claims due to lemon laws in tx they can't buy it back. Two days later the exact same thing happened again on the toll rd going 70 mph. Ford has now said they will replace the steering damper. I have researched this at length and can honestly say not one thing i have seen guarantees a new steering damper will solve the problem. I posed the question to ford today: since ford has knowledge of the defect (although they won't refer to it as a defect) and i kill myself or an innocent driver who is liable or responsible? Ford referred me to their legal department for an answer. I did talk to the law firm who filed the class-action lawsuit. I plan to go to the media with my story, i will also file on the website listed above. There is absolutely no excuse for ford to flat ignore this major defect! I am afraid for my safety, the safety of my family and other drivers. There are known documented cases just like my that ford is outright ignoring. Twice i was put in harms way and could have been seriously injured of killed. The vehicle went for 70 to shaking out of control to stopping in the lane. The vehicle shook so bad cars were swerving to miss me. The happened 10/2/19 and 10/4/19 |
| Vehicle Mileage at Failure | 24360 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | IFT7W2BT3JEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |