| Issue ID | 1721410 |
| Internal NHTSA # | 11390854 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2018 |
| File date | 15/01/21 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Over the period of a couple of months i've had 3 different occasions that when i'm going over 60 and hit any kind of bump or uneven patch of road my truck starts violently shaking causing me to lose control until my vehicle is back down under 45 miles per hour. The last time it happen i was doing 55 and sped up a little to get around another truck before coming up on an exit ramp, i sped up to 60 as i was changing lanes to go around and it started shaking the entire truck extremely rough like it would if you had a blowout, it threw me over into the left side lane while on us hwy 287 under hwy 69 in the tunnel where i nearly hit the other truck, luckily the drive realized something was wrong and moved over onto the shoulder avoiding me. I was able to regain control and make it home. Looking back now after the fact i realize this problem had been happening for some time however there was no way for me to really know. I had felt smaller trembles but thought it was just the road or me not realizing what everything was leading up to. I'm a 5ft 2-3in tall female and this truck was my dream car that i worked really hard to pay for. I called ford last year about having it fixed they said warranty wouldn't cover it. Also the "cooling" went out in my seat within the first 6 months, ford also refused to fix that and said it wasn't under my warranty, which btw i bought the extended warranty. My motherboard in my computer or screen in the dash also went out however they did repair this but they tried to charge my for a plastic peice their technician broke and in which i had to point out when i picked up and nearly had to throw a temper to get them to repair the damage they caused. I haven't been very happy, now i no longer feel safe in my vehicle. Help please! |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HUNTINGTON, TX |
| VIN pattern | 1FT7W2BT9JEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |