| Issue ID | 1655827 |
| Internal NHTSA # | 11320719 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2018 |
| File date | 09/01/20 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | I was driving down us 1 north at approximately 70 mph, when i traveled across an uneven (rough patch) in my lane and my steering wheel along with what felt like the whole truck started violently shaking. I let go of the steering wheel slightly and quickly dropped my speed and then steered my truck to the shoulder of the highway. Once i composed myself, i recalled that the steering returned to normal once my speed was decreased to approximately 40mph. I made several notes immediately about what, when and where this happened. I immediately started calling my dealership to relay what had just happened and to make an appointment. After several appointments and 2nd opinions, no one has been able to resolve the problem. I have been told conflicting stories from ford about the problem and it seems like this has happened to numerous people across the country. My wife refuses to drive this truck any longer. I've had every part of the steering (damper, linkage, caster, etc) checked and been told there is nothing wrong. I have spent lots of money trying to replace parts i thought could be the culprit. During this time, i have experienced this issue two more times. I was driving my stock ( no modifications) in normal conditions when this exact problem occurred again. The second time was while i was traveling down us1 south and crossed a bridge expansion joint traveling approximately 70mph, when my steering wheel started shaking so violently, i had to let go and just quickly apply the brakes to reduce the speed so i could again grasp the steering wheel and drive to the shoulder if the road. After 4 different mechanic shops and getting the "run around" from ford, nothing has happened. I am currently putting a over $300 steering stabilizer on to help mask the problem if this happens once again. |
| Vehicle Mileage at Failure | 42000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW HILL, NC |
| VIN pattern | 1FT7X2B69JEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |