| Issue ID | 1725818 |
| Internal NHTSA # | 11397003 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2017 |
| File date | 03/02/21 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The driver and passenger seat massage do not work properly, the lumbar and seat portion work intermittently and for a shorter duration than twenty minutes (2017 ford f250 platinum). The vehicle wiper blade rate of action randomly increases and decreases on it's own. I was told today by the ford dealership in redding, california that a technical service bulletin had been issued for the seat massage problem, but that ford would not correct the problem unless i pay $800. 00 for this repair. If ford is aware that the vehicle seats have this issue and know how to correct it, why am i being charged to correct it and make it right? |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROUND MOUNTAIN, CA |
| VIN pattern | 1FT7W2BTXHEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |