| Issue ID | 1531345 |
| Internal NHTSA # | 11171409 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2017 |
| File date | 01/12/18 |
| Component | STRUCTURE:BODY:TAILGATE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 ford f-250. While the vehicle was reversing and towing a 26 foot trailer, the tailgate dropped down and crashed onto a tool box. There were no warning indicators illuminated. The vehicle was taken to five star ford (3800 highway 78, snellville, ga 30039, (678) 384-4242) where it was determined that the vehicle was not covered under a warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: [xxx]. A decision on repairing the vehicle was pending. The failure mileage was 75,000. *bf information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 75000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SNELLVILLE, GA |
| VIN pattern | 1FT7W2BT6HEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 29/08/17 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FIVE STAR FORD |
| Dealer's telephone number | (678) 384-4242 |
| Dealer's city | SNELLVILLE |
| Dealer's state code | GA |
| Dealer's ZIP code | 30039 |