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2016 Ford F-250 Visibility Wiper Problems, Complaints and Defects

Issue ID	1364968
Internal NHTSA #	10967544
Manufacurer	Ford Motor Company
Brand	FORD
Model	F-250
Model Year	2016
File date	19/03/17
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	My children and i were driving about 55mph, on a sunny day in california, uphill, on a two-lane section of highway, with light traffic going in the same direction, a median to the left, another two-lane highway going in the opposite direction, and both roads are surrounded by undeveloped land. I was talking with my wife, who happened to be following us in her van, when we heard a loud "pop". I didn't notice anything out of place inside the truck or with its driving, and asked if she had noticed anything hit it from her vantage point. She said "no" and we continued on our way to our next stops. When i parked, i could hear a "cracking" noise above my head. I slowly opened the moonroof cover and discovered the entire moonroof had cracked. Though cracked, it was completely intact and i could not find any sign or debris indicating it had been hit by an object. I then took the truck to the dealership i bought it from, took more pictures as it developed a hole on the way, and left it for the service department to look at since they are closed on sunday. As i was taking pictures of the hole, i noticed the edges were all inverted rather than facing down into the truck. It's as if pressure built up inside and blew the moonroof outward. The next day, the service department told me it was due to an "impact" and despite my explanation and pictures, refused to cover the repair under warranty. The truck only has 5,515 miles on it and is well within the scope of the manufacturers warranty. I did a bit of searching on the internet and found that ford had a class-action lawsuit against them, pertaining to 16 different makes/models/years of their vehicles for shattering moonroofs. The case was krebsbach et al. V. Ford motor co., case number 2:16-cv-02200. The ford reps i talked with deny having any problems with their moonroofs and said they will only cover repairs if there is a recall.
Vehicle Mileage at Failure	5505
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CLAYTON, CA
VIN pattern	1FT7W2BT6GEXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2016 Ford F-250 Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2016 Ford F-250 Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?