| Issue ID | 1538415 |
| Internal NHTSA # | 11180349 |
| Manufacurer | Ford Motor Company |
| Brand | FORD |
| Model | F-250 |
| Model Year | 2015 |
| File date | 24/12/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The reductant heater and sensor assembly failed causing the check engine light to illuminate and the remote start to become disabled. The vehicle was stationary. The check engine light illuminated upon attempting to start the vehicle. The vehicle is generally driven in high-traffic situations and the danger was the potential for the vehicle to enter limp mode thereby causing a potentially dangerous traffic hazard. Based on a ford motor company customer satisfaction bulletin (uploaded), we contacted the ford dealership in thomasville, georgia to schedule a repair. The repair invoice has been uploaded with personally identifying data redacted. The original is available upon request. |
| Vehicle Mileage at Failure | 133600 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TALLAHASSEE, FL |
| VIN pattern | 1FT7W2BT3FEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |